Collecting your prescription

You can usually collect your prescription from the pharmacy 6 to 7 working days after you have ordered it (excluding Bank Holidays).

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Page last reviewed: 17 October 2025
Page created: 09 October 2025